Returns & Exchange Details

At Voyage Beverages, we are committed to delivering high-quality products. If there are any issues with your order, we will work with you to resolve them promptly.

Damaged or Incorrect Orders:
If products are received damaged, defective, or incorrect, please notify us within 48 hours of delivery. We may request photos and batch details to assess the issue. Approved claims will be replaced or credited accordingly.

Quality Concerns:
If there is a concern regarding product quality, we will investigate and provide a replacement or credit where appropriate.

Returns Policy:
Due to the nature of beverage products, we do not accept returns for change of mind or unsold stock unless previously agreed in writing.

Short-Dated or Expired Stock:
Products supplied will meet agreed shelf-life requirements. Any issues must be reported promptly upon receipt.

Exchange / Credit Process:

Claims must be submitted within 48 hours

Proof of purchase is required

Approved claims will be resolved via replacement stock or account credit

Contact:
All returns and exchange enquiries should be directed to our team via email or phone, including order details and supporting information.